By placing an order with SwagBags.biz, you automatically agree to the terms & conditions stated below. Please ensure that you have read the terms & conditions in full.
SwagBags.biz reserves the right to amend these terms and conditions when appropriate.
Safety
All products have been chosen to comply with current European safety standards and bear the CE mark where appropriate. Unless specifically stated, all items supplied by SwagBags.biz are not suitable for children under 3 years of age. Children under 8 years can choke or suffocate on uninflated or broken balloons. Party bags must be disposed of responsibly. An adult must supervise the use of any product at all times. It is the responsibility of the buyer to ensure that all statutory government or local authority regulations are complied with, in relation to the use of any products purchased from SwagBags.biz.
Pricing
The price given for each product is exclusive of delivery charges. Prices and availability are subject to change without notice, although the price of products confirmed at the point of purchase will remain fixed during the transaction.
Availability
In the unlikely event that an ordered item is out of stock we will contact you by telephone or e-mail and offer you a substitute product which will be of equivalent or higher quality. Alternatively you will have the option to review the delivery date or cancel your order.
Payment
Ordered products must be paid for in full prior to despatch. Payment can be made with debit/credit card via a recognised online payment credit agency, by cash payment, or by cheque/postal order which should be made payable to Swagbags.biz.
Payment must be made in Pounds Sterling, and where payment is made by cheque, it must be drawn on a bank account located within the United Kingdom.
Contract
The contract with SwagBags.biz and the customer will come into affect when SwagBags.biz accepts the customers order and receives payment. The goods will remain the property of SwagBags.biz until the customer takes delivery of their goods.
Delivery Information
Orders are delivered to mainland UK addresses via FedEx UK or Royal Mail. All delivery options apply to orders placed before 12pm. Standard delivery is from 2 3 working days. Express delivery & next day before 1pm services will be delivered the next working day. Working days are Monday to Friday and do not include bank holidays. Saturday delivery will be delivered on Saturday if your order weighs more than 2kg we may contact you to advise further charge. For all delivery options, a signature may be required on receipt of your order. If there is no one available to accept delivery or the delivery is refused, information enabling you to complete the delivery will be left by the courier or postman. If your order is despatched via FedEx and you have left information regarding where your parcel is to be left if you are out, a card may not be left. If you have chosen to collect your order, we will e-mail or phone you to let you know when your parcel is ready (normally within 1 working day), and you can collect from our Ledbury office at your convenience.
We shall not be liable for delay or failure to deliver products promptly if such failure arises due to force majeure or by reason of any delays occasioned by strikes, riots, lockouts or other labour trouble, war, fire, accident, mechanical failure, non-availability of manufactured stock, parts, or materials; delay or failure of delivery of the products to SwagBags.biz by manufacturer's suppliers or other persons; government action, legislation or regulation of any kind; Act of God, or any circumstances whatsoever outside our reasonable control.
For further information please see our Delivery Charges
Loss or Damage in Transit
If your order has not arrived within 7 working days after your payment has been processed, please contact Customer Services or phone 01531 634051. If we are unable to track the delivery, we will re-ship as soon as possible.
If your order arrives damaged, please contact us within 48 hours of receipt and we will arrange for the damaged item/s to be replaced.
Returns & Refunds
If you are not entirely satisfied with your purchase, for whatever reason, please return the order to us within 14 days of receipt for a full refund. The goods must be complete and in original condition with labels attached and in the original packaging. The buyer is liable to pay return delivery costs. Please obtain proof of posting on return as we are not able to make a refund where goods are lost in transit. Once the returned goods are received and checked we will issue a refund via the original payment method.
This does not affect your statutory rights as a consumer.
Links to Other Websites
SwagBags.biz does not accept responsibility or liability for all products or services advertised on this website by any supplier independent to SwagBags.biz.
Copyright
The content of this website and all images, logos & trade marks are the property of SwagBags.biz and may not be reproduced, copied, or otherwise manipulated without the prior written consent of SwagBags.biz.
Governing Law
English Law governs these terms & conditions and any contract arising between the customer and SwagBags.biz. |
